Frequently Asked Questions

Do I need the app to order?

Yes. The app allows your order to go right to our chefs and JustCook team and streamlines your ordering and payment experience. Plus, it allows you to view our whole menu and marketplace offerings in one place.
For in-person and take-out orders, we will also have kiosks available at the food hall.

How does the app work?

Our app is simple: just download to start ordering. You can order from all of our chefs, as well as the Marketplace, in one order. Then, pay in the app. Easy!

Why do I need the app?

The JustCook app is how our chefs and JustCook staff receive orders. Viewing the menu in the app makes ordering easy — simply add items to your cart right from your phone. No need for paper menus or trying to remember the name of that dish you like. It’s all right in front of you in the JustCook app.

What is the difference between the Marketplace and the Food Hall?

Our Marketplace offers local packaged products that complement the chef’s made-to-order menu items. You can order both in the app with ease. 

How many restaurants are at the Food Hall?

4 permanent restaurant concepts operate out of the 5th Street Food Hall. The current restaurants are: 3 Foodies, Hom, Seitans, and Backstairs Burger. There will also be temporary pop-ups on Mondays and for special events.

Do you have parking?

There is a parking lot located south of the food hall.

Is the food hall wheelchair accessible?

Yes! There is a ramp at the food hall location. The entryway is wheelchair accessible.

What are your opening hours?

We are currently closed, but are looking to open to the public this August!
Our hours will be 11 AM to 2 PM (lunch service) and 5 PM to 9 PM (dinner service), Tuesday through Sunday. When pop-up(s) are available, we will also be open on Mondays, hours to be determined.

Do you have gluten free/vegan/vegetarian options?

Yes! Our app allows you to sort and filter different food options, so you can find menu items that suit your dietary needs and restrictions.

What are your Covid policies?

Please wear a mask when you visit the food hall.
Do not come to the food hall if you are feeling ill or experiencing Covid symptoms. 
We follow all AHS guidelines and regulations for indoor and patio dining.

How do I join JustCook as a chef?

Visit our chef-dedicated page and fill out the form so we can get to know a bit more about you and your concept! 

How do I get my product(s) sold in your marketplace?

Visit our local producers-dedicated page and fill out the form so we can get to know a bit more about you and your product(s)! 

Are you hiring?

We will be hiring delivery, front of house, dish pit staff and more as opening day gets closer. Watch our careers page for job postings.