Frequently Asked Questions

How can I order?

You are able to order either through our app (for dine-in, take-out, or delivery) or in-person at the food hall with our JCK staff (for dine-in or take-out).
We do not accept orders over the phone at this time.

Can I order anytime?

Ordering is limited to opening hours (11 AM  to 9 PM, Tuesday through Sunday, and open till 10 on Fridays). Note that the restaurants in the hall sometimes have more limited opening hours than the food hall and marketplace.

Can I order from all restaurants at once?

Not yet, but we are working on it! Multi-concept order is not available currently: you will have to order on multiple transactions.

What's your delivery radius?

Our current delivery radius extends to:
> East: Groat Road / St Alberta Trail
> North: 138 Ave
> West: North Saskatchewan River / 50 St
> South: 82 (Whyte) Ave
If you believe that you are within delivery range but the app is stating you're out of range, please contact info@justcook.kitchen for help.

Do I need the app to order?

No, but it's the easiest! The app allows your order to go right to our chefs and JustCook team and streamlines your ordering and payment experience. Plus, it allows you to view our whole menu and marketplace offerings in one place.
For dine-in and take-out orders, you are able to order in-person at the food hall(10344 105th St). Kiosks will be available at the food hall soon.

How does the app work?

Our app is simple: just download to start ordering. You can order from all of our chefs, as well as the Marketplace, in one order*. Then, pay in the app. Easy!
*Please note that you currently have to multi-concept order is not available. You will have to order on multiple transactions. We're working on it so it will eventually be available!

Why do I need the app?

The JustCook app is how our chefs and JustCook staff receive orders. Viewing the menu in the app makes ordering easy — simply add items to your cart right from your phone. No need for paper menus or trying to remember the name of that dish you like. It’s all right in front of you in the JustCook app.

What is the difference between the Marketplace and the Food Hall?

Our Marketplace offers local packaged products that complement the chef’s made-to-order menu items. You can order both in the app with ease. 

How many restaurants are at the Food Hall?

4 permanent restaurant concepts operate out of the 5th Street Food Hall. The current restaurants are: 3 Foodies, Hom, Seitans, and Backstairs Burger. There will also be temporary pop-ups on Mondays and for special events.

Do you have parking?

There is a parking lot located south of the food hall.

Is the food hall wheelchair accessible?

Yes! There is a ramp at the food hall location. The entryway is wheelchair accessible.

What are your opening hours?

Our hours are 11 AM  to 9 PM, Tuesday through Sunday, and we're open till 10 on Fridays.
When pop-up(s) are available, we will also be open on Mondays, hours to be determined.

Do you take reservations?

5th St Food Hall does not accept reservations at this time. Dine-in seating is available on a first-come, first-serve basis.

Do you have gluten free/vegan/vegetarian options?

Yes! Our app allows you to sort and filter different food options, so you can find menu items that suit your dietary needs and restrictions.

What are your Covid policies?


Our staff are required to wear masks at the food hall, and when delivering to customers.
Patrons are required to wear masks per the City of Edmonton bylaw.
Following the announcement from the government on September 15, JustCook Kitchens will implement the Restrictions Exemption Program. Dine-in patrons over 12 years of age will be required to show one of the following, plus valid ID for patrons over 18:

  • proof of vaccination (partial vaccination (one dose) accepted until October 25 if received 2 weeks before time of service; full vaccination (two doses) required after October 25)
  • proof of a privately-paid negative PCR or rapid test within 72 hours of service (tests from AHS or Alberta Precision Laboratories not allowed)
  • documentation of a medical exemption

Take-out and outdoor dining (with a maximum of 6 people per table from a single household or 2 close contacts for those living alone) will remain available without requiring proof of vaccination.
Tables will be distanced and plexiglass shields will be in place where appropriate.
Enhanced sanitizing procedures are in place.
Do not come to the food hall if you are feeling ill or experiencing Covid symptoms. 

How do I join JustCook as a chef?

Visit our chef-dedicated page and fill out the form so we can get to know a bit more about you and your concept! 

How do I get my product(s) sold in your marketplace?

Visit our local producers-dedicated page and fill out the form so we can get to know a bit more about you and your product(s)! 

Are you hiring?

We will be hiring delivery, front of house, dish pit staff and more as opening day gets closer. Watch our careers page for job postings.